If you live in Dubai, you probably know how important it is to protect your personal information, including the mobile phone numbers registered under your EmiratesID. The United Arab Emirates is at the forefront of technology, offering citizens and residents digital services to make their daily lives easier. That is why the UAE government has launched a very useful application called "Hesabati".
What is the Hesabati app used for in Dubai?
One of the services offered by the government is an application called "Hesabati", a free online platform that allows you to view the phone numbers registered under your Emirati ID card. This application allows you to check all mobile phone numbers registered under your EmiratesID. You can easily download the Hesabati app to your mobile phone and access it at any time. "Hesabati" is provided by the Telecommunications and Digital Government Regulatory Authority of the United Arab Emirates (TDRA) to ensure that SIM cards are not registered under a person's EID without their consent or knowledge. Criminals can easily use this information to commit fraud and illegal activities. This application therefore helps prevent the misuse of phone numbers.
Hesabati terms of use?
To access "Hesabati", you must have a valid Emirati identity card and a UAE Pass, which is the national digital identity of citizens and residents of the United Arab Emirates. Once you have these documents, you can easily check all mobile and landline phone numbers registered under your Emirates identification number. The service is easy to use. Simply log in to the "Hesabati" platform and follow the instructions to check the mobile phone numbers registered under your Emirati identity card. You can also report any unknown or suspicious number by contacting UAE telecommunications service providers directly. By using "Hesabati", you can protect your identity and phone number against fraud and abuse. You also have the option to remove unnecessary or suspicious numbers registered under your Emirati identity card for greater security.
How do you use this service?
1. Visit the TDRA homepage - https://tdra.gov.ae/en/ and scroll down until you see the "Our Initiatives" section. Click "learn more" under "Hesabati". Then click "here". 2. Log in with your UAE Pass. 3. Then click "Create an account". Once you select this option, TDRA and UAE Pass will automatically create an account for you. 4. After a few minutes, the "Hesabati" service will provide you with a list of all your active mobile and landline phone numbers registered with UAE service providers, including Du, Etisalat and Virgin Mobile. 5. The list will contain the following information: the account number (which is the mobile phone number), the account type (prepaid or postpaid), your mobile phone subscription plan and the expiration date of your mobile phone registration, which is the same as the expiration date of your Emirates ID card. 6. If you see an unknown mobile phone number in the list, it means that there is an unauthorized SIM card registered in your name. If this is the case, click the "File a complaint" button under the mobile phone number. To file a complaint about an unauthorized mobile phone number registered in your name, you can use the Hesabati app by following these simple steps: Click "File a complaint", select the relevant mobile service provider, describe the issue and click "Submit". Once your complaint has been registered, you will receive a reference number to track its progress, and TDRA will contact you by email. You can also contact the TDRA call center at 800 12 to file your complaint. By choosing either of these methods, you can quickly and effectively report any fraudulent activity related to your identity. You can also contact your mobile service provider directly to inform them that an unauthorized SIM card has been registered in your name. - For Etisalat - 800 101 - For Du - 800 155 - For Virgin Mobile, you can contact the contact center through the "Virgin Mobile UAE" app, available for Apple and Android users. By using the Hesabati app, you can stay safe and protect your personal information. It only takes a few minutes, but it can save you many problems in the long term. If you live in Dubai, download the Hesabati app now and check all the mobile phone numbers registered in your name. In summary, the "Hesabati" app is a free and convenient online service for protecting the identity and phone numbers of UAE citizens and residents against misuse. To use this application, you must have a valid Emirati identity card and a UAE Pass. Do not hesitate to use "Hesabati" to check the mobile phone numbers registered in your name and report any suspicious activity.
